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Hospitality

Digitisation for the Hospitality Industry

Ideal for:

Effortless Guest Record Management
Seamless Reservation Handling
Efficient Accounting and Invoicing

In the hospitality sector, the seamless management of guest records, reservations, and invoices is essential for providing exceptional customer service and maintaining sound accounting practices. Paper-based processes can be labour-intensive, error-prone, and less responsive to the ever-changing demands of the industry. At Microform, we offer a transformative solution designed to empower hotels, restaurants and other hospitality businesses. Our document scanning and digitisation services are meticulously tailored to enhance your operations, ensuring a superior guest experience and precise financial management.

Digitise for Enhanced Guest Experience

In the hospitality sector, digitising guest records can elevate customer service to new heights.

By transitioning to digital records of guest profiles, reservations, and preferences, hotels and resorts can streamline operations and enhance guest satisfaction.

Digital documents enable instant access and updates, eliminating the need for cumbersome paperwork and ensuring that guest information is always up-to-date. Integrating these digital records into customer relationship management (CRM) systems allows hospitality establishments to provide seamless guest management, empowering guests to access their reservations, customise their experiences, and communicate preferences online.

This digitisation not only simplifies administrative tasks but also enhances the guest experience by offering quick and convenient access to personalised services and support, providing greater loyalty and satisfaction among guests.

Professional Digitisation Services You Can Trust

Hospitality businesses can improve guest experience and operational efficiency by partnering with Microform for comprehensive digitisation solutions.

Microform helps hospitality companies digitise their guest records, ensuring seamless management and enhanced customer service.

Here at Microform, we’re proud of what we help businesses like yours achieve, that’s why we like to shout about it in our digital magazine. You’ll find industry tips and news as well as case studies featuring real businesses we’ve helped make the transition to digital. If you’d like to learn more about how Microform can help your hospitality organisation, get in touch with the team today.

Let's talk about your project

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/ Benefits of Hospitality Digitisation

Effortless Guest Record Management

Our digitisation services meticulously convert guest information into easily accessible digital formats. This transformation streamlines the guest record lifecycle, enabling quick retrieval, efficient communication, and a personalised touch that enhances guest satisfaction.

Seamless Reservation Handling

In a world where reservations drive business, the ability to manage them with ease is paramount. Our digitisation system simplifies the booking process, reducing errors and ensuring accurate room or table assignments. It also enables real-time updates, allowing you to maximise occupancy and accommodate guest preferences efficiently.

Efficient Accounting and Invoicing

Maintaining accurate financial records is critical for sustainable business growth. Our digitised invoicing system optimises accounting practices, facilitating the tracking of expenses, revenue, and taxes. This efficiency minimises errors and ensures timely payments, contributing to the overall financial health of your establishment.

/ Why choose Us?

It’s a family affair

We’re proud to fly the flag for family-run businesses, and although our team has grown significantly over the last 60 years, we still bring a personal touch to everything we do.

Complete protection

To ensure your materials are safe in our care, we implement strict security measures and undergo regular disaster recovery assessments.

Specialist heritage facilities

The storage, preparation and digitisation of your heritage materials is carried out in our purpose-built single-level, temperature-controlled studio area measuring over 10,000 feet.

Respected and respectful

Our skilled, knowledgeable and experienced handlers and technicians are known for their meticulous handling of heritage materials – treating them with the respect they deserve at all times.

Gentle preservation

We use cutting-edge technology and advanced techniques to provide one of the UK’s most specialist digitisation services for your rare, precious and fragile heritage materials.

Services by us, for you

Our flexible services are fully tailored to ensure organisations meet their key objectives regardless of the type or quantity of materials.

/ Reviews from our Customers

Microform are one of the best companies that I have had the pleasure of working with in a long time. They work as part of the extended team, so communication isn’t an effort; it is a natural part of the process of getting the job done and delivering results.

Alison John Registration Services Manager, Warwickshire County Council

I love REG...the slick, quick and accurate re-production of any register entry is great, none of the staff at this office would go back to life without it!

Anne Atherton Superintendent Registrar, St Helens Registration Service

We have found the REG system a joy to manage and work with. Not only does it give us easy, speedy access to the certificates, we can now also offer a more professional, timely service to the public. All the staff have been impressed by how easy it is to use.
Microform Imaging have been a great company to work with, delivering excellent service and creating a unique, bespoke partnership.

Dawn Titherington Superintendent Registrar, Blackpool Council

Due to our repository being off site it was vital that we looked at alternative ways to work. Working with Microform and the REG system they had designed has transformed the way we work. No longer do staff have to leave the office to access registers on a daily/hourly basis all records are accessible instantly. Staff have welcomed the system and have full confidence in how to search, edit and print certificates. It has enabled us to offer a 2 hour turnaround certificate service for a premium fee increasing our income. Working with Microform has been a pleasure and one of most successful partnerships.

Gillian Greeson Superintendent Registrar, Wigan Council

REG has transformed the way in which we produce certificates. The process is simplified and streamlined and together with our ongoing indexing project has enabled us to achieve the efficiency targets required by the local authority.

Pat Evans Superintendent Registrar, The Register Office, Liverpool

From the first meeting we had to discuss our requirements with Mo, all the way through to now, communication in all forms have been exceptional. I very much doubt you could improve the quality of customer care and satisfaction. The relationship with Rachel throughout the project gave exceeded all my expectations, she has made the project a pleasure and stress-free experience. The level of professionalism and ''can do'' attitude she has shown from day one has been amazing and made what could have been a time of worry and concern for me, in to a feel-good working experience. Microform go the extra mile to make life easier!

Robert Harrison IT Director and Partner, HGF

I was thrilled to bits with the hard drive containing the scans of all my scrapbooks and would like to thank you very much for doing such a splendid job and for treating them with such great care.

Sir Stirling Moss