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Utilities

Digitisation for Utility Companies

Ideal for:

Efficient Meter Reading Management
Seamless Service Order Processing
Optimising Maintenance Records

When it comes to utility companies, conventional paper-driven methods for handling meter readings, service orders, and maintenance records can often result in inefficiencies, mistakes, and extended service timelines. At Microform, we offer a tailored solution carefully crafted to empower utility companies. Our document scanning and digitisation services are precisely designed to enhance your operational capabilities, ensuring peak efficiency and an unparalleled standard of customer service.

Digitise For Greater Account Control

Utilities companies can harness the power of digital documents to mitigate errors and enhance the customer experience.

By digitising processes such as billing statements, service orders, and outage notifications, utilities companies can reduce the likelihood of manual errors and inaccuracies.

Digital documents enable automated workflows and real-time updates, ensuring that customers receive accurate and timely information about their services. Additionally, digital platforms allow customers to access their accounts, view usage data, and make payments online, offering convenience and transparency.

By embracing digital documentation, utilities companies can streamline operations, improve data accuracy, and provide customers with a seamless and satisfying experience, ultimately fostering trust and loyalty.

Professional Digitisation Services You Can Trust

Utility companies can enhance data accuracy and customer service by digitising their documents with Microform’s tailored solutions.

Microform helps utility companies streamline operations and improve customer experience through efficient document digitisation.

Here at Microform, we’re proud of what we help businesses like yours achieve, that’s why we like to shout about it in our digital magazine. You’ll find industry tips and news as well as case studies featuring real businesses we’ve helped make the transition to digital. If you’d like to learn more about how Microform can help your utility company, get in touch with the team today.

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/ Benefits of Digitisation in the Utility Sector

Efficient Meter Reading Management

Relying on manual meter reading logs can be time-consuming and inefficient. Our digitisation services meticulously convert meter readings into easily accessible digital formats. This transformation streamlines the meter reading process, allowing for quicker data analysis, improved record-keeping, and timely response to consumption changes.

Seamless Service Order Processing

In the utility sector, quick response to service orders is crucial. Our digitalisation solution simplifies request processing, reducing errors and ensuring prompt issue resolution. It also enables real-time updates, allowing you to enhance customer satisfaction by providing accurate service status information.

Optimised Maintenance Records

Maintaining accurate maintenance records is essential for equipment reliability. Digitisation streamlines the documentation of equipment servicing, enabling efficient tracking of maintenance history and scheduled inspections. This efficiency minimises downtime and ensures reliable utility service delivery.

/ Why choose Us?

It’s a family affair

We’re proud to fly the flag for family-run businesses, and although our team has grown significantly over the last 60 years, we still bring a personal touch to everything we do.

Complete protection

To ensure your materials are safe in our care, we implement strict security measures and undergo regular disaster recovery assessments.

Specialist heritage facilities

The storage, preparation and digitisation of your heritage materials is carried out in our purpose-built single-level, temperature-controlled studio area measuring over 10,000 feet.

Respected and respectful

Our skilled, knowledgeable and experienced handlers and technicians are known for their meticulous handling of heritage materials – treating them with the respect they deserve at all times.

Gentle preservation

We use cutting-edge technology and advanced techniques to provide one of the UK’s most specialist digitisation services for your rare, precious and fragile heritage materials.

Services by us, for you

Our flexible services are fully tailored to ensure organisations meet their key objectives regardless of the type or quantity of materials.

/ Reviews from our Customers

Microform are one of the best companies that I have had the pleasure of working with in a long time. They work as part of the extended team, so communication isn’t an effort; it is a natural part of the process of getting the job done and delivering results.

Alison John Registration Services Manager, Warwickshire County Council

I love REG...the slick, quick and accurate re-production of any register entry is great, none of the staff at this office would go back to life without it!

Anne Atherton Superintendent Registrar, St Helens Registration Service

We have found the REG system a joy to manage and work with. Not only does it give us easy, speedy access to the certificates, we can now also offer a more professional, timely service to the public. All the staff have been impressed by how easy it is to use.
Microform Imaging have been a great company to work with, delivering excellent service and creating a unique, bespoke partnership.

Dawn Titherington Superintendent Registrar, Blackpool Council

Due to our repository being off site it was vital that we looked at alternative ways to work. Working with Microform and the REG system they had designed has transformed the way we work. No longer do staff have to leave the office to access registers on a daily/hourly basis all records are accessible instantly. Staff have welcomed the system and have full confidence in how to search, edit and print certificates. It has enabled us to offer a 2 hour turnaround certificate service for a premium fee increasing our income. Working with Microform has been a pleasure and one of most successful partnerships.

Gillian Greeson Superintendent Registrar, Wigan Council

REG has transformed the way in which we produce certificates. The process is simplified and streamlined and together with our ongoing indexing project has enabled us to achieve the efficiency targets required by the local authority.

Pat Evans Superintendent Registrar, The Register Office, Liverpool

From the first meeting we had to discuss our requirements with Mo, all the way through to now, communication in all forms have been exceptional. I very much doubt you could improve the quality of customer care and satisfaction. The relationship with Rachel throughout the project gave exceeded all my expectations, she has made the project a pleasure and stress-free experience. The level of professionalism and ''can do'' attitude she has shown from day one has been amazing and made what could have been a time of worry and concern for me, in to a feel-good working experience. Microform go the extra mile to make life easier!

Robert Harrison IT Director and Partner, HGF

I was thrilled to bits with the hard drive containing the scans of all my scrapbooks and would like to thank you very much for doing such a splendid job and for treating them with such great care.

Sir Stirling Moss