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Utilities

Digitise asset records, maintenance documentation and compliance files for secure access across teams and sites.

Ideal for:

  • Efficient meter reading management

  • Seamless service order processing

  • Optimising maintenance records

Managing Utility Records and Infrastructure Documentation

Utility providers manage large volumes of documentation, from asset records and infrastructure drawings to maintenance reports and compliance documentation. When these records are paper-based, accessing information quickly can be difficult, particularly across multiple sites and field teams.

Microform helps utilities organisations digitise and organise their documentation, transforming paper-based records into secure, searchable digital archives. From infrastructure documentation and inspection records to compliance files and archived materials, we ensure critical information is accessible when and where it is needed.

Digitisation for Access, Compliance and Operational Efficiency

Digitising utility documentation improves how information is accessed and managed across teams and locations.

With digital access to asset records, maintenance documentation and compliance files, teams can quickly retrieve information, support field operations and respond to issues more efficiently.

This helps improve compliance by ensuring documentation is securely stored and readily available for audits and inspections.

By reducing reliance on paper-based systems, utilities organisations can streamline operations, improve coordination and maintain better control over critical infrastructure documentation.

Utility Documents We Digitise

  • Asset and infrastructure records

  • Maintenance and inspection reports

  • Compliance and regulatory documentation

  • Health and safety records

  • Engineering drawings and schematics

  • Site and operational documentation

  • Incident and audit reports

  • Archived infrastructure records

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Professional Digitisation Services You Can Trust

Utility companies can enhance data accuracy and customer service by digitising their documents with Microform’s tailored solutions.

We have helped many utility companies streamline operations and improve customer experience through efficient document digitisation.

We’re proud of what we help businesses like yours achieve, that’s why we like to shout about it in our digital magazine. You’ll find industry tips and news as well as case studies featuring real businesses we’ve helped make the transition to digital. If you’d like to learn more about how we can help your utility company, get in touch with the team today.

/ Benefits of Digitisation in the Utility Sector

Efficient Meter Reading Management

Relying on manual meter reading logs can be time-consuming and inefficient. Our digitisation services meticulously convert meter readings into easily accessible digital formats. This transformation streamlines the meter reading process, allowing for quicker data analysis, improved record-keeping, and timely response to consumption changes.

Seamless Service Order Processing

In the utility sector, quick response to service orders is crucial. Our digitalisation solution simplifies request processing, reducing errors and ensuring prompt issue resolution. It also enables real-time updates, allowing you to enhance customer satisfaction by providing accurate service status information.

Optimised Maintenance Records

Maintaining accurate maintenance records is essential for equipment reliability. Digitisation streamlines the documentation of equipment servicing, enabling efficient tracking of maintenance history and scheduled inspections. This efficiency minimises downtime and ensures reliable utility service delivery.

/ Why choose Us?

It’s a family affair

We’re proud to fly the flag for family-run businesses, and although our team has grown significantly over the last 60 years, we still bring a personal touch to everything we do.

Credible document protection

To keep your documents safe in our care, we implement strict security measures and undergo regular disaster recovery and business continuity risk assessments. You can read more about our processes, standards and accreditations here.

Individual design

Our bespoke document management and cloud management systems are tailored to support your business or organisation with its own unique challenges.

Respect for privacy

80% of the materials we work with contain sensitive information that you can trust us to handle in the strictest confidence. At your request, we’re happy to comply with non-disclosure agreements too.

We’ve got you covered

We work with a team of document management specialists, leading industry partners and state-of-the-art technology to provide one of the UK’s most comprehensive range of document management services.

Integrity guaranteed

Taking into consideration format, age and condition, your documents are treated with the greatest respect by our skilled, knowledgeable and experienced handlers.

/ Reviews from our Customers

Microform are one of the best companies that I have had the pleasure of working with in a long time. They work as part of the extended team, so communication isn’t an effort; it is a natural part of the process of getting the job done and delivering results.
Alison John Registration Services Manager, Warwickshire County Council
I love REG...the slick, quick and accurate re-production of any register entry is great, none of the staff at this office would go back to life without it!
Anne Atherton Superintendent Registrar, St Helens Registration Service
We have found the REG system a joy to manage and work with. Not only does it give us easy, speedy access to the certificates, we can now also offer a more professional, timely service to the public. All the staff have been impressed by how easy it is to use.
Microform Imaging have been a great company to work with, delivering excellent service and creating a unique, bespoke partnership.
Dawn Titherington Superintendent Registrar, Blackpool Council
Due to our repository being off site it was vital that we looked at alternative ways to work. Working with Microform and the REG system they had designed has transformed the way we work. No longer do staff have to leave the office to access registers on a daily/hourly basis all records are accessible instantly. Staff have welcomed the system and have full confidence in how to search, edit and print certificates. It has enabled us to offer a 2 hour turnaround certificate service for a premium fee increasing our income. Working with Microform has been a pleasure and one of most successful partnerships.
Gillian Greeson Superintendent Registrar, Wigan Council
REG has transformed the way in which we produce certificates. The process is simplified and streamlined and together with our ongoing indexing project has enabled us to achieve the efficiency targets required by the local authority.
Pat Evans Superintendent Registrar, The Register Office, Liverpool
From the first meeting we had to discuss our requirements with Mo, all the way through to now, communication in all forms have been exceptional. I very much doubt you could improve the quality of customer care and satisfaction. The relationship with Rachel throughout the project gave exceeded all my expectations, she has made the project a pleasure and stress-free experience. The level of professionalism and ''can do'' attitude she has shown from day one has been amazing and made what could have been a time of worry and concern for me, in to a feel-good working experience. Microform go the extra mile to make life easier!
Robert Harrison IT Director and Partner, HGF
I was thrilled to bits with the hard drive containing the scans of all my scrapbooks and would like to thank you very much for doing such a splendid job and for treating them with such great care.
Sir Stirling Moss

/ Our Accreditations