/ Case Studies Document Management
Parker Hannifin
A decade of digital transformation in document management
Parker Hannifin is a global leader in motion and control technologies, operating across multiple UK sites. What began as a localised document management service has developed into a national partnership supporting offices in Glasgow, Devon, and beyond.
With a high volume of invoices and business-critical documentation generated each week, Parker Hannifin requires a reliable, secure, and efficient process for managing information across teams.
For more than a decade, Microform has delivered an evolving document digitisation and access service designed to keep pace with that growth.
/ The Challenge
How do you manage growing volumes of physical documentation across multiple sites while making retrieval faster, improving collaboration, and maintaining secure access to business-critical records?
Document management challenge
As Parker Hannifin expanded nationally, the manual handling and storage of physical paperwork became increasingly inefficient. Teams needed quicker access to invoices and key records, and collaboration between offices depended on a more scalable and searchable system.
- Large volumes of physical documents generated across multiple sites
- Slow retrieval of invoices and operational records
- Growing need for secure, scalable access across offices
- Pressure to reduce paper handling and improve efficiency
Microform solution
Microform developed a long-term document management workflow that expanded alongside Parker Hannifin's operational footprint, ensuring new locations could be incorporated smoothly into the same service model.
- Weekly collection of physical documents from multiple UK sites
- High-resolution scanning to create consistent digital files
- OCR processing to make records fully text searchable
- Systematic indexing and secure digital archiving
Secure multi-site access
Authorised staff across Parker Hannifin's UK locations can retrieve records quickly through a user-friendly system, improving consistency and operational speed across the organisation.
- Fast retrieval of invoices and business-critical records
- Consistent document access across all supported sites
- Digital repository structured for daily operational use
- Scalable support as new offices are added
/ Long-term benefits
Increased efficiency
Document retrieval times have been significantly reduced.
Improved accessibility
Digital access from any UK site has enhanced operational flexibility.
Reduced physical storage
Digital archiving has lowered storage requirements and freed up office space.
Enhanced security
Secure digital records reduce the risk of loss, damage, or unauthorised access.
/ Outcome
Microform's decade-long partnership with Parker Hannifin demonstrates the value of a consistent, scalable, and tailored approach to document management. From local beginnings to national coverage, the service has adapted to Parker Hannifin's evolving needs while delivering lasting improvements in efficiency, accessibility, and security.