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Digital Mailroom

Revolutionise the way your business handles incoming mail

/ Digital mailroom services

Microform's digital mailroom services revolutionise the way businesses handle incoming mail, offering an efficient solution to process and route documents in a digital format. Whether your organisation is remote, hybrid, or in-office, a digital mailroom ensures that critical communications are received, processed, and delivered to the right people quickly and securely.

Incoming mail is scanned, digitised, and automatically routed to the appropriate recipient or department, significantly reducing the time spent manually sorting and delivering physical mail. With our digital mailroom service, your team can access important correspondence from anywhere, ensuring that nothing is delayed or lost in transit, even if they are working remotely.

Woman working on screen with touch pen and document overlays.
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This service is particularly valuable for companies managing large volumes of mail, invoices, contracts, or customer correspondence. By converting these into digital formats, you can streamline communication, improve response times, and enhance overall productivity.

Our digital mailroom also integrates seamlessly with workflow automation, allowing for the automatic categorisation and processing of documents, further improving operational efficiency. With enhanced security measures in place, sensitive information is safeguarded, ensuring that your communications remain confidential.

Implementing a digital mailroom service simplifies mail management, reduces manual processing costs, and helps your business adapt to the growing demand for digital and remote-friendly workflows.

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/ Why choose Us?

It’s a family affair

We’re proud to fly the flag for family-run businesses, and although our team has grown significantly over the last 60 years, we still bring a personal touch to everything we do.

Credible document protection

To keep your documents safe in our care, we implement strict security measures and undergo regular disaster recovery and business continuity risk assessments. You can read more about our processes, standards and accreditations here.

Individual design

Our bespoke document management and cloud management systems are tailored to support your business or organisation with its own unique challenges.

Respect for privacy

80% of the materials we work with contain sensitive information that you can trust us to handle in the strictest confidence. At your request, we’re happy to comply with non-disclosure agreements too.

We’ve got you covered

We work with a team of document management specialists, leading industry partners and state-of-the-art technology to provide one of the UK’s most comprehensive range of document management services.

Integrity guaranteed

Taking into consideration format, age and condition, your documents are treated with the greatest respect by our skilled, knowledgeable and experienced handlers.

/ Reviews from our Customers

Microform are one of the best companies that I have had the pleasure of working with in a long time. They work as part of the extended team, so communication isn’t an effort; it is a natural part of the process of getting the job done and delivering results.
Alison John Registration Services Manager, Warwickshire County Council
I love REG...the slick, quick and accurate re-production of any register entry is great, none of the staff at this office would go back to life without it!
Anne Atherton Superintendent Registrar, St Helens Registration Service
We have found the REG system a joy to manage and work with. Not only does it give us easy, speedy access to the certificates, we can now also offer a more professional, timely service to the public. All the staff have been impressed by how easy it is to use.
Microform Imaging have been a great company to work with, delivering excellent service and creating a unique, bespoke partnership.
Dawn Titherington Superintendent Registrar, Blackpool Council
Due to our repository being off site it was vital that we looked at alternative ways to work. Working with Microform and the REG system they had designed has transformed the way we work. No longer do staff have to leave the office to access registers on a daily/hourly basis all records are accessible instantly. Staff have welcomed the system and have full confidence in how to search, edit and print certificates. It has enabled us to offer a 2 hour turnaround certificate service for a premium fee increasing our income. Working with Microform has been a pleasure and one of most successful partnerships.
Gillian Greeson Superintendent Registrar, Wigan Council
REG has transformed the way in which we produce certificates. The process is simplified and streamlined and together with our ongoing indexing project has enabled us to achieve the efficiency targets required by the local authority.
Pat Evans Superintendent Registrar, The Register Office, Liverpool
From the first meeting we had to discuss our requirements with Mo, all the way through to now, communication in all forms have been exceptional. I very much doubt you could improve the quality of customer care and satisfaction. The relationship with Rachel throughout the project gave exceeded all my expectations, she has made the project a pleasure and stress-free experience. The level of professionalism and ''can do'' attitude she has shown from day one has been amazing and made what could have been a time of worry and concern for me, in to a feel-good working experience. Microform go the extra mile to make life easier!
Robert Harrison IT Director and Partner, HGF
I was thrilled to bits with the hard drive containing the scans of all my scrapbooks and would like to thank you very much for doing such a splendid job and for treating them with such great care.
Sir Stirling Moss

/ Our Accreditations